(i) Your travel details and preferences ►we may collect information such as your travel details (including flight number, arrival and departure dates and time, country/point of origin and destination), your frequent flyer information, your travel partner information, preferences about room, food and beverages and treatment, service requests, information relating to your dietary, access or treatment requirements. when you make a hotel or spa reservation, or purchase a gift certificate from us) (h) Do-not-track: Because there is not yet a consensus on how companies should respond to web browser-based do-not-track ( DNT) mechanisms, we do not respond to web browser-based DNT signals at this time.įor our hotel related services only (e.g. (g) Your use of our website and mobile applications ► details of your visits to our website, mobile application and information collected through cookies and other tracking technologies including, but not limited to, your IP address and domain name, your browser version and operating system, traffic data, location data, web logs and other communication data, and the resources that you access In such circumstances we shall collect the information provided in the completed survey (f) Survey information ► we may also ask you to complete surveys that we use for research purposes. (e) CCTV images and recordings ► to ensure the security of our properties, we may have close circuit television systems installed which will take visual and/or aural recordings where appropriate and relevant, and we may keep recordings as permitted by applicable laws (d) Social media account information ► depending on your interactions with various social media platforms linked to us or with which we engage, we may process your profile names, photographs or publicly available posts (c) Our correspondence ► if you contact us (whether by email, telephone or other means of communication) such as when you make enquiries, we may keep a record of that correspondence (b) Your payment information ► your payment information such as your credit card information (including credit card number, code and expiry date) and your bank account details (a) Personal information about you ► personal information that you provide to us, including your name, telephone number, email address and address (residential and/or delivery address) How we transmit, protect and store Personal Dataġ.1 We may collect and process the following Personal Data about you. We have organised the Privacy Policy by major processes and areas so that you can review the information of most interest to you.Ĥ. This Privacy Policy contains general and technical details about the steps we take to respect your privacy concerns.
If there are any additional uses of your Personal Data that will become relevant, then we will provide you with the necessary information and consult you on such additional uses in accordance with the applicable law. As a parent or legal guardian, please do not allow your children to submit Personal Data without your permission.īy submitting your Personal Data to us, you agree to the processing set out in this Privacy Policy. You can find a Peninsula Hotel and/or restaurants or other goods and services operated and provided by the HSH Group from the following websites online,, Please note that our websites and the provision of our services are not intended for children and minors and we do not knowingly solicit or collect Personal Data from anyone under the age of 18, other than from a parent or legal guardian with consent. For any comments or queries, please contact us as set out in section 7 “Contacting us”. This Privacy Policy is intended to ensure you can make informed decisions about supplying Personal Data relating to you when purchasing our products and using our services. The list of companies within the HSH Group is set out at. any personal data that can be used to identify you as an individual).
This Data Privacy and Security Policy ( Privacy Policy) sets out how The Hongkong and Shanghai Hotels, Limited and its group companies and affiliates ( HSH Group, we or us) collects, stores and handles your Personal Data (i.e.
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